FAQ

If your questions aren’t answered here,please contact us at Margaret Jordan Cosmetics. We’re happy to help!

Yes we ship internationally to most countries around the world.

We accept all major credit cards and debit cards, payment method is Via Paypal.

We do accept refunds on hair only. If it is in an unused condition, and in its original packaging. Unfortunately due to health and safety reasons, we do not offer refunds on cosmetics,except an item was damaged during delivery.

For same day dispatch on cosmetics we ask customers to order before  12pm . Unfortunately we do not offer next day delivery on our hair extensions and wigs.This is due to the fact that a lot of our hair is tailored to each customer and we need to to make it.Shipping on hair is normally between 5-10 days. Delivery for international orders are sent via DHL, UPS, or Fedex, and usually reach their destination within 2-4 working days after shipment.

In an unlikely event where a customer is not happy, please send us an email so we can resolve the matter urgently. We are always happy to help.